Vice President - Product

About Responsive

Responsive is the market leader in an emerging new category of SaaS solutions called Strategic Response Management. Responsive customers including Google, Microsoft, Blackrock, T.Rowe Price, Adobe, Amazon, Visa and Zoom are using Responsive to manage business critical responses to RFPs, RFIs, RFQs, security questionnaires, due diligence questionnaires and other requests for information. Responsive has nearly 2,000 customers of all sizes and has been voted “best in class” by G2 for 13 quarters straight. It also has more than 35% of the cloud SaaS leaders as customers, as well as more than 15 of the Fortune 100. Customers have used Responsive to close more than $300B in transactions to-date.

About the Role

We're seeking a VP of Product who shares our belief that great products create movements, not just users. You'll lead our product management function in building experiences that are so intuitive, so delightful, and so valuable that they spread through organizations like wildfire.

This role is perfect for a product leader who has thrived in environments where:

• The product IS the primary growth engine

• Design and engineering are true partners, not service organizations

• User experience details matter as much as strategy

• Self-serve and product-led motions drive enterprise expansion

• Community feedback shapes the roadmap

Essential Functions

Shape Product Strategy & Vision

• Define and evolve our product strategy, balancing user delight with sustainable growth

• Champion a bottoms-up adoption model while building for enterprise scale

• Create a product roadmap that balances quick wins with long-term platform bets

• Establish metrics that measure both user love (NPS, engagement) and business impact (activation, retention, expansion)

Build & Scale the Product Organization

• Lead and grow a team of product managers who are builders at heart

• Foster a culture of rapid experimentation, user obsession, and craftsmanship

• Implement product development processes that maintain velocity while scaling

• Partner closely with Design and Engineering leadership to maintain our high bar for quality

Drive Product-Led Growth

• Own the end-to-end user journey from first touch to expansion

• Optimize self-serve onboarding flows that activate users in minutes, not days

• Build viral loops and collaboration features that naturally drive organic growth

• Design pricing and packaging that aligns value with usage

Be the Voice of the User

• Maintain deep connection with users through regular research, support rotations, and community engagement

• Balance user requests with product vision—knowing when to say no is as important as saying yes

• Build in public, sharing progress and gathering feedback through transparent communication

• Champion accessibility and inclusive design principles

Qualifications

• 8+ years in product management with 3+ years in leadership roles at product-led growth companies

• Track record of scaling products from early adoption to millions of users

• Experience with freemium or usage-based pricing models

• Deep understanding of B2B SaaS dynamics, especially bottoms-up enterprise adoption

• History of working on products where design excellence and user experience are competitive differentiators

Knowledge & Skills

• Come from companies that prioritize craft and user experience

• Have experience with collaborative/multiplayer products where network effects drive growth

• Understand how to build for individual users while solving for team and enterprise needs

• Think in systems and platforms, not just features

• Proven ability to communicate complex ideas simply

• Contribute to API design, developer experience, and extensibility

Additional Information

Responsive uses a market-based compensation philosophy. A candidate’s starting base salary will be determined by the specific responsibilities of the role, as well as job-related skills, experience, qualifications, location, and current market trends. For this position, the base salary range is $200,000–$250,000. Our recruiting team will provide details on the applicable range based on your location during the hiring process. Please note that this range covers base salary only and does not include bonuses, equity, or benefits. 

Responsive embraces a global flexible workforce model with offices in Dallas, TX, Kansas City, MO, Coimbatore, India and Dublin, Ireland. For this role, candidates located in Dallas, TX will be given priority consideration.

In addition to a competitive compensation package, Responsive also offers the following benefits:

📈 401k with company matching

📚 Unlimited professional development and ongoing learning through LinkedIn Learning Solutions

🏝 4 weeks of paid vacation, paid sick days, dedicated paid COVID days, and paid bereavement

✈ 4 week sabbatical after 5 years of service

🍀 Mental Wellness Program (EAP) to support your well-being and self-care

🍹 Team events, such as happy hours, off-sites, and team building events

❤️ Best-in-class health benefits, company paid for employee and company contribution for family coverage

Our Values:

Delight customers

We’re lucky to partner with the world’s biggest brands and best customers. They all play an integral role in mapping our future. When it comes to listening and solving their biggest challenges, we’re Responsive.

Be agile & nimble

At Responsive, our people, products and processes are constantly evolving. Our simple formula is to be agile and nimble. We’re not afraid to try something new or pivot when we see a better solution.

Get it done

Whether it’s adding a new feature, onboarding a new customer, or crafting a solution that adds extra value — we’re all motivated to get it done. GID is one of our core tenets and impacts everything we do.

Give back time

Efficiency is central to our company spirit, because finding ways to focus on what’s most important is essential to our innovation. We also truly care about what really matters to our customers and teams.

S4

We have a simple saying, “If you see something, you say something (S4).” At Responsive, we celebrate people who are critical, thoughtful thinkers who just want to make things better. Here, your input matters.

At Responsive, our values are the foundation of who we are—and we’re equally committed to cultivating a diverse and inclusive culture that reflects and respects the richness of our global community. We welcome individuals of all backgrounds, including different cultures, ethnicities, ages, races, national origins, genders, sexual orientations, religions, and abilities, to apply for our open roles. If you share our commitment to an inclusive workplace and believe you’d thrive on our team, we’d love to hear from you!