About Responsive

About the Role

If you are looking to develop your career in B2B SaaS sales and thrive off of a fast-paced, collaborative culture where you can make an impact, you may be a fit for this position within the Responsive team. 

Responsive is the leading Strategic Response Management platform on the market. Voted best in class by G2, Software Advice, and rated a top place to work on Glassdoor, working at Responsive is rewarding, challenging, and fun!

The Sales Development Representative (SDR) team is the primary driver of new business opportunities at Responsive. Each SDR plays a key role in the lead-to-pipeline process through outbound opportunity generation and inbound lead qualification. The primary focus of an SDR is to introduce qualified prospects to their Account Executive counterparts.
 
Responsive’s sales team is a revenue-driving team in a high-growth SaaS company. An effective SDR will understand the company’s vision, goals, and strategy. You will maintain up-to-date knowledge of the Response Management market. As a part of the sales development team, you will leverage messaging and collateral, conduct research, and perform multi-channel outreach activities to nurture and qualify leads that will convert to opportunities, and ultimately new customers. SDRs should be comfortable communicating across a variety of channels including email, phone, and social media.

Essential Functions

• Generate qualified opportunities at target accounts with outbound prospecting 
• Qualify inbound leads
• Daily prospecting activities which include but are not limited to cold calling, emails, and social outreach.
• Develop personalized messaging through research and intent signals.
• Work closely with Account Executives in a POD environment
• Conduct qualification and/or discovery calls
• Track activities in the system of record (Salesforce)
• Daily work through Outreach sequences to reach prospects
• Achieve activity metrics and sales-qualified opportunity goals
• Schedule product demos for Account Executives
• Develop market penetration strategy with Account Executives

• • Share market feedback with Account Executives and Sales Development teams

Knowledge & Skills

• Familiarity with sales technology including Salesforce CRM, Outreach, LISN, Zoominfo, 6Sense, and Demodesk 
• Comfortable with monthly performance metrics and KPIs such as quotas
• Experience with account research and developing personalized outreach is a plus!
• Willing to receive feedback and coaching to improve knowledge, skills, and abilities
• Interest in AI and the application of advanced technologies

• • Optimistic outlook and a great sense of humor are much appreciated!

Qualifications

• Bachelor’s degree in Business, Finance or Operations is a plus
• Minimum of 2 years of experience in related role 

• • Experience in B2B sales preferred

Additional Information

As our Sales Development Representative, Major Accounts, you'll be playing a crucial role in breaking into new accounts and fostering relationships with multiple contacts within all levels of our target customer segments. You understand the impact you'll create on the bottom line, playing one of the most vital roles in the company. The day-to-day role includes collaboration with the broader sales team, market research to identify new potential customers and leads, and qualification of these leads by learning about their approach to onboarding.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

We’d love to speak to you if

• You have worked for an HR or Fintech company
• Have previous Sales Development Experience
• You've worked at a fast-growing startup
• You have previously successfully worked in a remote & distributed team

What We Offer

Responsive uses a market-based compensation philosophy. A candidate’s starting base salary will be determined by the specific responsibilities of the role, as well as job-related skills, experience, qualifications, location, and current market trends. Our recruiting team will provide details on the applicable range based on your location during the hiring process. 

Responsive embraces a global flexible workforce model with offices in Dallas, TX, Kansas City, MO, Coimbatore, India and Dublin, Ireland. 

In addition to a competitive compensation package, Responsive also offers the following benefits:

📈 401k with company matching

📚 Unlimited professional development and ongoing learning through LinkedIn Learning Solutions

🏝 4 weeks of paid vacation, paid sick days, dedicated paid COVID days, and paid bereavement

✈ 4 week sabbatical after 5 years of service

🍀 Mental Wellness Program (EAP) to support your well-being and self-care

🍹 Team events, such as happy hours, off-sites, and team building events

❤️ Best-in-class health benefits, company paid for employee and company contribution for family coverage

Our Values:

Delight customers

We’re lucky to partner with the world’s biggest brands and best customers. They all play an integral role in mapping our future. When it comes to listening and solving their biggest challenges, we’re Responsive.

Be agile & nimble

At Responsive, our people, products and processes are constantly evolving. Our simple formula is to be agile and nimble. We’re not afraid to try something new or pivot when we see a better solution.

Get it done

Whether it’s adding a new feature, onboarding a new customer, or crafting a solution that adds extra value — we’re all motivated to get it done. GID is one of our core tenets and impacts everything we do.

Give back time

Efficiency is central to our company spirit, because finding ways to focus on what’s most important is essential to our innovation. We also truly care about what really matters to our customers and teams.

S4

We have a simple saying, “If you see something, you say something (S4).” At Responsive, we celebrate people who are critical, thoughtful thinkers who just want to make things better. Here, your input matters.

At Responsive, our values are the foundation of who we are—and we’re equally committed to cultivating a diverse and inclusive culture that reflects and respects the richness of our global community. We welcome individuals of all backgrounds, including different cultures, ethnicities, ages, races, national origins, genders, sexual orientations, religions, and abilities, to apply for our open roles. If you share our commitment to an inclusive workplace and believe you’d thrive on our team, we’d love to hear from you!