Sales Development Representative

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Date: Jul 6, 2024

Location: United States, US

Company: Responsive

About Responsive

Responsive, formerly RFPIO, is the market leader in a growing category of SaaS solutions called Strategic Response Management. More than 2,000 customers, including Google, Microsoft, Blackrock, T.Rowe Price, Adobe, Amazon, Visa and Zoom, are using the Responsive platform to manage business critical responses – including bids, questionnaires, assessments, and trust centers – that impact nearly half of a company’s revenue. More than 35% of cloud SaaS leaders and more than 20 of the Fortune 100 standardize on Responsive, and the company has been voted “best in class” by G2 for 24 quarters straight. Customers have used Responsive to close more than $750B in transactions to-date. To learn more, visit responsive.io.

 

About the Role

If you are looking to develop your career in B2B SaaS sales and thrive off of a fast-paced, collaborative culture where you can make an impact, you may be a fit for this position within the Responsive team. 

Responsive is the leading Strategic Response Management platform on the market. Voted best in class by G2, Software Advice, and rated a top place to work on Glassdoor, working at Responsive is rewarding, challenging, and fun!

The Sales Development Representative (SDR) team is the primary driver of new business opportunities at Responsive. Each SDR plays a key role in the lead-to-pipeline process through outbound opportunity generation and inbound lead qualification. The primary focus of an SDR is to introduce qualified prospects to their Account Executive counterparts.
 
Responsive’s sales team is a revenue-driving team in a high-growth SaaS company. An effective SDR will understand the company’s vision, goals, and strategy. You will maintain up-to-date knowledge of the Response Management market. As a part of the sales development team, you will leverage messaging and collateral, conduct research, and perform multi-channel outreach activities to nurture and qualify leads that will convert to opportunities, and ultimately new customers. SDRs should be comfortable communicating across a variety of channels including email, phone, and social media.

What You Will Do

  • Generate qualified opportunities at target accounts with outbound prospecting (80%)
  • Qualify inbound leads (20%)
  • Daily prospecting activities which include but are not limited to cold calling, emails, and social outreach
  • Develop personalized messaging through research and intent signals
  • Work closely with Account Executives in a POD environment
  • Conduct qualification and/or discovery calls
  • Track activities in the system of record (Salesforce)
  • Daily work through Outreach sequences to reach prospects

Other Duties

  • Achieve activity metrics and sales-qualified opportunity goals
  • Schedule product demos for Account Executives
  • Develop market penetration strategy with Account Executives
  • Share market feedback with Account Executives and Sales Development teams
  • Other duties as assigned

Experience

  • Bachelor’s degree in Business, Finance or Operations is a plus
  • Minimum of 1 year of experience in related role 
  • Experience in B2B sales preferred

Knowledge & Skills

 

  • Familiarity with sales technology including Salesforce CRM, Outreach, LISN, Zoominfo, 6Sense, and Demodesk 
  • Curiosity about, and experience in using AI, GPTs and a willingness to learn about how we use advanced technologies in our products and services
  • Comfortable with monthly performance metrics and KPIs such as quotas
  • Experience with account research and developing personalized outreach is a plus!
  • Willing to receive feedback and coaching to improve knowledge, skills, and abilities
  • Optimistic outlook and a great sense of humor are much appreciated!

What We Offer

At Responsive, our mission is to establish ourselves as one of the best places to work by building trust, respecting personal boundaries, valuing work-life balance, promoting diversity, and inclusiveness, and instilling a true sense of ownership and belonging among every employee that will transcend to delighting customers and creating true market value.

  • People feel empowered, supported, and included
  • Trust and transparency are built into the way we work
  • Creativity, curiosity, and continuous improvement are encouraged and nurtured

 

The compensation range for this role is $75,000-$85,000 On-Target Earnings (base + commissions), depending on experience and location. Responsive embraces a global flexible workforce model with offices in Dallas, TX, Kansas City, MO, Coimbatore and Bangalore, India, and Dublin, Ireland. For this role, candidates located in Dallas, TX will be given priority consideration. In addition to a competitive compensation package, Responsive also offers the following benefits:

📈 401k with company matching

📚 Unlimited professional development and ongoing learning through LinkedIn Learning Solutions

🏝 3 weeks of paid vacation, paid sick days, dedicated paid COVID days, and paid bereavement

✈ 4 week sabbatical after 5 years of service

🍀 Mental Wellness Program (EAP) to support your well-being and self-care

🍹 Team events, such as happy hours, off-sites, and team building events

❤️ Best-in-class health benefits, company paid for employee and company contribution for family coverage

 

Responsive is committed to building and fostering a diverse and inclusive culture that we can all be proud of. We encourage people of all cultures, ethnicities, ages, backgrounds, races, national origins, genders, sexual orientations, religions, and abilities to apply for our open positions. If you are also committed to this kind of culture and see yourself joining our team, please apply - we look forward to learning more about you!