Sales Development Represenative

Date: May 8, 2024

Location: IN

Company: Responsive

About Responsive

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at

About the Role

The Sales Development Representative (SDR) team is the primary driver of new business opportunities at Responsive. Through inbound lead qualification and outbound lead generation, each SDR plays a key role in the lead-to-pipeline process. The primary focus of an SDR is to schedule product demonstrations (demos) with qualified prospects.  


Responsive’s marketing team is a revenue-driving team in a high-growth SaaS company. An effective SDR will understand the company’s vision, goals, and strategy. You will maintain up to date knowledge of the RF(x) market. As a part of the sales development team you will leverage messaging and collateral, conduct research, and perform outreach activities to nurture and qualify leads that will convert to opportunities, and ultimately new customers. SDRs should be comfortable communicating across a variety of channels including email, phone, and social media.

Essential Functions

  • Qualify Outbound Leads.

  • Generate Qualified Leads at Target Accounts.

  • Perform Prospecting Activities.

  • Nurture interested prospects.

  • Conduct Discovery Calls.

  • Track activities in the system of record (Salesforce).

  • Achieve call metrics and meeting goals.

  • Schedule product demo’s for Account Executives.

  • Develop market penetration strategy with Account Executives.

  • Design and implement new and creative outreach strategies.

  • Share market feedback with Account Executives and Sales Development teams.

Other Duties


  •  Any Bachelor’s Degree


  • Minimum of 1 year of relevant experience.

  • Experience in SaaS preferred.

Knowledge, Skills and Ability

  • Familiarity with sales technology including Salesforce CRM, Outreach, ZoomInfo and Chili Piper.

  • Comfortable with performance metrics and KPIs such as quotas.

  • Willing to receive feedback and coaching to improve knowledge, skills, and abilities.

  • Optimistic outlook and a great sense of humor are much appreciated.

  • Excellent English written and verbal communication skills with a passion for customer centric communication.