Sales Development Representative

About Responsive

About the Role

Based in Ireland or the UK, this is an exciting opportunity for those eager to develop their careers in B2B SaaS sales within a fast-paced, collaborative environment where your impact matters. Responsive is the leading Strategic Response Management platform on the market. Recognized as best in class by G2, Software Advice, and a top workplace on Glassdoor, working here is both rewarding and fun!

Our sales team is a high-growth, revenue-driven unit within a fast-expanding SaaS company. An effective SDR will understand Responsive’s vision, strategic goals, and market positioning. You will leverage messaging, research, and multi-channel outreach—including email, phone, and social media—to nurture and qualify leads that can convert into opportunities and new customers. 

If you are looking to develop your career in B2B SaaS sales and thrive off of a fast-paced, collaborative culture where you can make an impact, you may be a fit for this position within the Responsive team.

The Sales Development Representative (SDR) team is the primary driver of new business opportunities at Responsive. Through outbound opportunity generation and inbound lead qualification, each SDR plays a key role in the lead-to-pipeline process. The primary focus of an SDR is to introduce qualified prospects to their Account Executive counterparts.

Responsive’s sales team is a revenue-driving team in a high-growth SaaS company. An effective SDR will understand the company’s vision, goals, and strategy. You will maintain up to date knowledge of the Response Management market. As a part of the sales development team you will leverage messaging and collateral, conduct research, and perform outreach activities to nurture and qualify leads that will convert to opportunities, and ultimately new customers. SDRs should be comfortable communicating across a variety of channels including email, phone, and social media.

Essential Functions

• Prospect actively to generate qualified opportunities, focusing 80% on outbound activities and 20% on inbound lead qualification
• Conduct daily outreach, including cold calls, targeted emails, and social media engagement
• Use research and intent signals to create personalized messaging strategies
• Collaborate closely with Account Executives within a POD environment
• Conduct qualification and discovery calls to assess prospect needs
• Log all activity and updates in Salesforce CRM
• Execute outreach sequences via Outreach or similar tools
• Meet or exceed activity metrics and sales-qualified opportunity targets
• Schedule product demonstrations for Account Executives
• Develop and execute market penetration strategies alongside sales colleagues
• Relay market feedback and insights to the broader sales team

• • Perform additional duties as needed

Qualifications

• Bachelor's degree 
• At least 2 years of experience ideally in a similar B2B sales development role
• Experience selling SaaS solutions or in a high-growth environment
• Familiarity with sales technology like Salesforce, Outreach, LISN, ZoomInfo, 6Sense, and Demodesk
• Comfortable working with KPIs, quotas, and performance metrics
• Proven ability to perform account research and craft personalized outreach campaigns
• Willingness to learn, adapt, and incorporate feedback
• Interest in AI and emerging technologies
• Positive attitude and sense of humor appreciated!

Knowledge & Skills

As a Sales Development Representative in the EU, you'll be pivotal in penetrating new accounts and building relationships across multiple levels within target organizations in this key geographic region. Your efforts will directly influence our growth, playing a crucial role in our success story. Daily activities include collaborating with colleagues, researching potential clients, qualifying leads, and supporting onboarding processes.

Join a diverse, passionate, and collaborative global team spanning over 3 continents. Our core values guide us in how we innovate, connect, and lead — and we’re committed to integrating AI skills across our teams to drive creativity and efficiency in every aspect of our work.

We’d Love to Connect If You Have:  

• Previous success in sales development roles
• Worked in fast-growing scaling businesses
• Experience working in remote, distributed teams

What We Offer

Responsive uses a market-based compensation philosophy. A candidate’s starting base salary will be determined by the specific responsibilities of the role, as well as job-related skills, experience, qualifications, location, and current market trends. The compensation range for this role is €50,000-€90,000 On-Target Earnings (base + commissions), depending on experience and location.  Our recruiting team will provide details on the applicable range as well as other benefits based on your location during the hiring process. 

Responsive embraces a global flexible workforce model with offices in Dallas, TX, Kansas City, MO, Coimbatore, India and Dublin, Ireland. For this role, candidates must be located in Ireland or the United Kingdom.

Our Values:

Delight customers

We’re lucky to partner with the world’s biggest brands and best customers. They all play an integral role in mapping our future. When it comes to listening and solving their biggest challenges, we’re Responsive.

Be agile & nimble

At Responsive, our people, products and processes are constantly evolving. Our simple formula is to be agile and nimble. We’re not afraid to try something new or pivot when we see a better solution.

Get it done

Whether it’s adding a new feature, onboarding a new customer, or crafting a solution that adds extra value — we’re all motivated to get it done. GID is one of our core tenets and impacts everything we do.

Give back time

Efficiency is central to our company spirit, because finding ways to focus on what’s most important is essential to our innovation. We also truly care about what really matters to our customers and teams.

S4

We have a simple saying, “If you see something, you say something (S4).” At Responsive, we celebrate people who are critical, thoughtful thinkers who just want to make things better. Here, your input matters.

At Responsive, our values are the foundation of who we are—and we’re equally committed to cultivating a diverse and inclusive culture that reflects and respects the richness of our global community. We welcome individuals of all backgrounds, including different cultures, ethnicities, ages, races, national origins, genders, sexual orientations, religions, and abilities, to apply for our open roles. If you share our commitment to an inclusive workplace and believe you’d thrive on our team, we’d love to hear from you!