Sales Development Representative

About Responsive

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.

About the Role

Candidates based in Ireland highly preferred

If you want to develop your career in B2B SaaS sales and thrive off of a fast-paced, collaborative culture where you can make an impact, you may be a fit for this position within the Responsive team. 

Responsive is the leading Strategic Response Management platform in the market. Voted best in class by G2, Software Advice, and rated a top place to work on Glassdoor, working at Responsive is rewarding, challenging, and fun!

The Sales Development Representative (SDR) team is Responsive's primary driver of new business opportunities. Each SDR plays a key role in the lead-to-pipeline process through outbound opportunity generation. The primary focus of an Mid Market SDR is to introduce qualified prospects to their Account Executive counterparts.
 
Responsive’s sales team is a revenue-driving team in a high-growth SaaS company. An effective Mid Market SDR will understand the company’s vision, goals, and strategy. You will maintain up-to-date knowledge of the Response Management market. As a part of the sales development team, you will leverage messaging and collateral, conduct research, and perform multi-channel outreach activities to nurture and qualify leads that will convert to opportunities, and ultimately new customers. SDRs should be comfortable communicating across a variety of channels including email, phone, and social media.

Essential Functions

• Generate qualified opportunities at target accounts with outbound prospecting (100%)
• Develop/Find prospects at accounts that are part of the buying team or have influence within an account
• Daily prospecting activities which include but are not limited to researching, cold calling, emails, and social outreach.
• Develop personalized and customized messaging through account, prospect research, and intent signals.
• Multi-thread to key decision-makers
• Work closely with Account Executives in a POD environment
• Conduct qualification and/or discovery calls
• Track activities in the system of record (Salesforce)
• Daily work through Outreach sequences to reach prospects

Other Duties

• Achieve activity metrics and sales-qualified opportunity goals
• Schedule product demos for Account Executives
• Develop market penetration strategy with Account Executives
• Share market feedback with Account Executives and Sales Development teams
• Other duties as assigned

Qualifications

Experience

• Bachelor’s degree in Business, Finance or Operations is a plus
• Proven track record in mid-market accounts
• Experience in B2B sales preferred

Knowledge & Skills

• Attention to detail
• Familiarity with sales technology including Salesforce CRM, Outreach, LISN, Zoominfo, 6Sense, and Demodesk 
• Comfortable with monthly performance metrics and KPIs such as quotas
• Experience with prospecting into large accounts 
• Experience with account research and developing personalized outreach is a plus!
• Willing to receive feedback and coaching to improve knowledge, skills, and abilities
• Optimistic outlook and a great sense of humor are much appreciated!